FAQ

Cryptocurrency is a digital or virtual form of money that uses cryptography to secure transactions and control the creation of new units. It is decentralized and typically based on blockchain technology, a distributed ledger that records all transactions across a network of thousands of computers. Cryptocurrencies enable fast and relatively inexpensive transactions without the need for traditional financial institutions like banks. The most well-known cryptocurrency is Bitcoin, but there are thousands of others, including Ethereum, Ripple, Litecoin, and many more.

One of the groundbreaking innovations in the world of cryptocurrencies is the mining pool. This sharing system allows each miner to receive a portion of the rewards based on their contribution, significantly enhancing mining efficiency. Each pool operates as a network managed by an admin or company, collectively forming a powerful supercomputer. This supercomputer ensures that rewards are distributed regularly and fairly, based on the precise performance provided by each miner.

No, our machine prices are fixed.

An ASIC miner is a device specifically engineered for mining cryptocurrencies like Bitcoin. These miners are optimized to deliver maximum computing power while consuming minimal energy. Unlike conventional processors or graphics cards, ASIC miners efficiently execute the specific operations required for mining, enhancing their hashing speed and performance per unit of energy.

Shared mining involves distributing a machine's mining power among multiple clients, reducing the initial cost of acquisition. We begin by setting your desired goals and selecting the optimal machine performance or share together. Contact us at +97 1585161058 or via email at info@mrcrypto.global to discuss your options. Once you've decided on your investment amount, you will receive unique login details for your portfolio in our application.

We will create a contract with transparent terms at the start of mining. The notice period is 30 days, and we guarantee a 3% compensation if the machine is shut down for maintenance. Mining is managed through an app, with electricity costs automatically deducted from the mined amount.

Fees vary based on transaction volume. Additional deposit and withdrawal fees may apply for other instruments.

As much as we would like to, we cannot intervene in the development of the cryptocurrency exchange rate, the level of difficulty of mining and the associated annual yield.

We offer cryptocurrency exchange consultations in Ostrava. You can purchase cryptocurrencies and choose to store them in your account on our app or transfer them to your personal cryptocurrency wallet.

We cater to customers interested in both investing in cryptocurrencies through our app and purchasing them for their own wallets.

You do not need a crypto wallet to use our services. We will advise you on the most appropriate tools to manage your portfolio.

You can pay for your purchase in USD, EUR, or cryptocurrencies. If you choose to pay with crypto, we offer a 2% discount.

The machines we procure are new and include a manufacturer's warranty. Through our meticulous care and maintenance, we aim to extend the machine's lifespan as much as possible. Currently, the expected lifespan of the machine ranges between 6 and 10 years. By implementing techniques like cooling in mineral oil, we can potentially extend this lifespan by around 4 years. The ultimate payback amount is influenced by various factors such as mining difficulty, BTC price, halving, and the average hashrate performance of your machine, which is the only factor within our control.

All our machines listed on the website are brand new and come with a one-year manufacturer's warranty. Additionally, we provide an extended three-year warranty starting from when your equipment is first plugged in. This warranty includes all servicing, transport to authorized service centers, necessary diagnostics, and maintenance. You can focus on optimizing your mining profits without any worries!

This is a completely normal situation. The mining process never has a perfectly stable output, even though it is expected to be relatively stable (especially regarding hashrate and earnings). Additionally, mining is influenced by the condition of the machine, the mining environment, the stability of the mining network, and many other factors. To maintain the most stable earnings, it is essential to manage as many of these factors as possible.

A malfunctioning hashing board on an ASIC is a major issue for high-performance miners, as it directly reduces hashing performance and mining profit. If you notice a drop in your machine's hashing performance, contact our service center specializing in repairs. Our workshop is equipped with specialized tools to test hashing boards, allowing us to identify faulty components and promptly fix the problem.

Start the ASIC and connect each board individually. The MinerStatus mining software interface will show the functional boards, while the non-functional board will not appear. If you see crosses on a board in the MinerStatus interface, it indicates that this board is causing the entire miner to lose performance. A specialized technician needs to check it for deficiencies. You can have the hash board repaired or order a new replacement directly from Bitmain. Additionally, we offer used boards from similar models at our service center for miners at a reduced price, helping you lower your repair costs.